So today was the first day of summer, and it was the wettest day of the week. I know technically it’s only just started, but the rain is lingering like a fart in the car. The one really sunny day this week, to celebrate my colleague’s birthday we headed to some joint called Chill Winston in Gastown. It’s a nice place but our server was just awful. The dozen of us that arrived were split between two tables, each served by a different girl. One table had their second round of drinks AND their meals eaten about five minutes before we even saw our food. Our table even had to ask for the bill twice. This led to the discussion of leaving a tip, and it’s a point on which quite a few people (including my lady friend) disagree.
I feel a tip is like a bonus; if the server does the minimum expected (get the orders right, refill drinks regularly, ask if we need anything before and during the meal, bring the bill promptly) he or she will get a 10 to 15 percent tip. If the service is faster or more attentive, I might tip a little more than that, or at least guarantees the full 15 percent.
However, if the service is painfully slow, we get ignored or forgotten, the orders are largely incorrect, and we have to ask for the bill more than once, I feel the tip should be much less than 10 percent. In the case of the meal I just described, I would not have left any tip. Again, I believe the tip is a reward for doing a job well; if the job is done poorly, I’m not rewarding it. That might be harsh when the bill is ninety dollars split among six people, but that’s just how I see it. The only caveat is that — as I’ve been reminded by my lady friend — servers are supposed to share their tip with the bartender if the customers order drinks. So in this case, where most of our party did have a drink, how likely is it that the server would share her weak-ass tip (I believe in the end we left a $10 tip) with the drinkmaker? Probably very unlikely, which is a shame, because the bartender really played no part in the bad service.
So there you have it. I’m a grinch when it comes to dining service. I expect a minimum level of service, which is really just the lowest denomination of service when you think about it, when dining out. And unless those conditions are met, I don’t agree with tipping.